Potion World Ltd are committed to protecting your privacy and will use all reasonable endeavours to safeguard the privacy of its users. The information we gather from you is used by us to ensure that we give you the best possible service.
When you register or place an order with Potion World Ltd it is necessary for us to collect certain information from you to enable us to complete our service.
We need to know your name, e-mail address, billing address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfil your orders and to notify you of your order status.
We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us.
Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
Potion World Ltd never shares or passes on information it gathers in the conduct of its Internet/Mail order business. You will not receive unsolicited mail from other companies as a result of dealing with us.
Information we collect from visitors
If you sign up to receive Newsletters from the Potion World team, we will use the information you give us to provide the service(s) you have requested. We may occasionally contact subscribers to help us evaluate and improve the service that we offer.
If you sign up for a subscription email service, we will hold the information you have provided for as long as you require access to the service requested. If you inform us that you wish to cancel a subscription we will remove you from our mailing list and your details will be deleted from our records.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
enabling a service to recognise your device so you don’t have to give the same information several times during one task
recognising that you may already have given a username and password so you don’t need to do it for every web page requested
measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
There are two types of cookie you may encounter when using the https://potion.world website:
First party cookies:
These are our own cookies, controlled by us and used to provide information about usage of our site.
Third party cookies:
These are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.